Welcome to the join a global audience of more than 250 million players MAG Interactive, where we take fun seriously. We really value your feedback, go to https://www.maginteractive.com and say what's on your mind!
Complaint and Disputes
Please contact us immediately using our contact email@example.com: (a) have any questions, complaints, claims or concerns about content which appears in our Games, in relation to our Virtual Items or in relation to MAG generally; or (b) believe that any act or omission by MAG or one of our players is in breach of applicable law. MAG will then consider your concerns and decide whether to take action and whether or not any other player has in MAG’s opinion, breached any of these Terms. MAG will endeavor to inform you of the outcome of any review within a reasonable time of receiving your complaint. We both acknowledge that Platform providers have no obligation whatsoever to investigate, settle, defend or discharge any disputes in relation to the intellectual property of the Games. The right to complain of a defect in the Games or Virtual Items ends after three years.
User conduct and content
2.1 You must comply with the laws that apply to you in the location that you access our Services from. If any laws applicable to you restrict or prohibit you from using our Services, you must comply with those legal restrictions or, if applicable, stop accessing and/or using our Services.
2.2 You promise that all the information you provide to us on accessing and/or using our Services is and shall remain true, accurate and complete at all times.
2.3 Information, data, software, sound, photographs, graphics, video, tags, or other materials may be sent, uploaded, communicated, transmitted or otherwise made available via our Services by you or another user (“Content”). You understand and agree that all Content that you may be sent when using our Services, whether publicly posted or privately sent, is the sole responsibility of the person that sent the Content. This means that you, not us, are entirely responsible for all Content that you may upload, communicate, transmit or otherwise make available via our Services.
2.4 You agree not to upload, communicate, transmit or otherwise make available any Content:
2.5 You agree that you will not:
If you are concerned that someone else is not complying with any part of these terms, please contact us here: firstname.lastname@example.org
2.6 We do not control Content posted on our Services by other people and therefore we do not guarantee the accuracy, integrity or quality of that Content. You understand that when using our Services, you may be exposed to Content that you may consider offensive, indecent or objectionable. Under no circumstances will we be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any losses or harm of any kind resulting from the use of any Content posted, emailed, transmitted or otherwise made available via our Services.
2.7 We have the right to remove uploaded Content from our Services if we decide in our sole discretion that it results in or from a breach of any part of these terms, or that it may bring us or our Services into disrepute. However, you acknowledge that we do not actively monitor Content that is contributed by people that use our Services and we make no undertaking to do so.
2.8 You are solely responsible for your interactions with other users of our Services.
Playing our Games with other users
3.1 Some of our Games allow you to play against an opponent or to play socially with other users. You may be able to:
3.1.1 choose to play against another user or to play socially with another user whom MAG selects for you, or
3.1.2 play against, or play socially with, one of your contacts on a platform or social network which you have allowed our Games to interact with. Some of our Games may also allow you to search for your friends (for example, by email address) in order to find them to play against or play socially with. We may also display the display names of your past opponents so that you can easily find them to play again.
3.2 Where MAG selects another user for you, we may either select at random or use such criteria as we see fit to select your opponent (for example, your past scores, your country, or the level you have reached in the Game or your other gameplay activity).
3.3 By accessing and/or playing our Games you agree that your display name, scores, avatar, country location, online/offline status and other related details may be displayed in any and all media (whether it exists now or in the future), for any purpose, in perpetuity, without any payment to you, including (without limitation) to other users in our games or within our marketing.
Your breach of these terms
4.1 Without limiting any other remedies or any other paragraph of these terms, if we reasonably believe that you are in material breach of these terms (including by repeated minor breaches), we reserve the right to take any of the following actions, whether individually or in combination, and either with or without notice to you:
If you have any questions or concerns about any of the matters in relation to this Code of Conduct, including to exercise any of your rights, please contact us via email@example.com.